COMPUTER SETUP – $125.00/hr
Did you just buy a brand new computer but need a hand getting it all up and running? Take the guess work out of the process and get it setup right the first time. We’ll assist getting everything connected up and make sure you’re operational in no time, including ensuring your computer is setup for automatic updates, is able to connect up to your new or existing internet service, and also help perform any software installations such as Microsoft Office.
SYSTEM TUNE-UP – $150.00 (Flat-Rate)
Just like a car needs regular oil changes your computer needs periodic maintenance as well. From cleaning up general clutter to running updates for all your software, let us take the hassle out of the process. We’ll work with you one-on-one to audit software on your machine and help remove items you don’t need as well as turn off many of those pesky “auto starting” apps that rob system performance.
BACKUP PLANNING – $125.00/hr
Unfortunately, many people don’t think of setting up a backup until after they lose data. If that’s you, then you now know how important backups are – so let’s not let that happen again! If you haven’t lost data, now is the perfect time to get a backup plan in place so you don’t find yourself in a position where you’ve lost something important. We can help setup both an on-site backup solution to an external hard drive, link you up with an off-site / cloud-based solution, or best of all – both!
Note: Does not include the cost of external hard drive and/or cloud backup subscription. Hardware and/or off-site / cloud-based services will be invoiced in addition to service rate.
HARD DRIVE / SSD CLONING – $150.00 (Flat-Rate)
Thinking about getting a larger hard drive or a screaming fast Solid State Drive, but don’t like the idea of having to reinstall your operating system and applications from scratch? Let us clone your existing drive to a new one and save you the hassle! Instead of having to setup all your apps you’ll get all the benefit of extra space and/or better performance without the pain of needing to start all over again from square one. If you need help finding the right drive, we can help there too – and at no additional charge!
GENERAL HARDWARE / SOFTWARE SUPPORT – $125.00/hr
Hear an odd noise or your system just won’t boot properly? Have a program that needs to be installed or one that keeps crashing? Let us have a crack at it! If it turns out that you need a new CPU, memory module, or perhaps your hard drive is toast, we can help. Let us take care of the legwork in tracking down parts, reading through log files or handling a software installation. You’ll benefit from getting the best possible pricing for parts and not having to waste your time engaging with third-party support folks.
Note: Does not include the cost of parts, which are invoiced in addition to service rate.
RAM / GPU / PSU INSTALL – $95.00 (Flat-Rate)
Do you want to give your computer a shot in the arm by upgrading memory or the graphics card you have? If you’re already bought the gear but aren’t sure you want to crack the case, let us take care of the dirty work for you. Not only will we help get it installed, but we’ll run diagnostics after the fact to ensure that it’s working correctly giving you the confidence that your new investment is operating as expected. If you need advice ordering hardware, we’ll help with that too – and at no additional charge!
Note: Does not include the cost of parts, which are invoiced in addition to service rate.
OPERATING SYSTEM UPGRADE / CLEAN INSTALL – $250.00 (Flat-Rate)
Have a system that still has some tread left on the tires, but just needs a fresh start? You may be the perfect candidate for an operating system upgrade or reload to get that computer back to factory spec! During an operating system upgrade or reload we will work with you to identify the items that need to be backed up. Once your files are copied from the system we’ll perform an upgrade or reload of Windows and, when done, get those documents copied back over to your system. Combine this service with our backup planning service to ensure your system is not only running in tip-top shape today but also gain the peace of mind in knowing you’ve got a game plan in place should you accidentally delete the wrong file or a rouge virus takes out your photos or documents. In fact, we believe so strongly in having a solid backup strategy, if you combine your OS upgrade or reload with our backup planning service, we’ll give you $50 off!
Note: Does not include the cost of operating system software, which are invoiced in addition to service rate if you do not have a valid license or product key at the time of service.
TECHNOLOGY ASSESSMENT – FREE!
Have general questions, or just aren’t sure where to start? Let’s chat about it over coffee! If you know you need to do something, but just want to learn the options and find out what makes the most sense for you, let us come by for a complimentary 30-minute chat to review what’s best for you – taking into account your individual needs. If you have a number of different “wants”, we can even chart out a customized plan to tackle your technology upgrade in bite-sized chunks to be conscious of your time and budget constraints. We’re always happy to customize the right plan that makes the most sense for you.
VIRUS / MALWARE REMOVAL – $125.00/hr
Are things just not working right or are you finding your system has bogged way down? Perhaps you’re getting advertisement windows that pop up out of nowhere or warning messages that tell you that the only resolution is buying some software to “fix errors” on your computer? If this sounds like something you’ve been dealing with you may very well have a virus or other malware infection. While many pieces of malware are simply a nuisance, some types of malware and viruses can cause more harm by stealing personal information or even encrypting files and demanding a ransom to restore them to their original state. Let us take a look and get your system back up to snuff – minus that annoying malware!
ROUTER/NETWORKING SETUP – $125.00/hr
Do you need help setting up a new wireless router or want to network your PCs but aren’t sure where to start (or how to finish)? Are you confused by WPA, SSIDs, 2.4GHz or 5GHz? If you just need a hand getting it all talking, look no further! Wireless or wired, we can help you get your systems connected.